Bugs & Features
Welcome to our official feedback forum. Do you have an idea or a bug? Do you recognize a good idea when you see one? We want to hear from you!
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Add support for search keywords in "origins"
It's not enough to just say "came from search." Need to break down by keywords. Possible that this should be a special tool.
6 votes -
Manually enter contact info
It's awesome that SST automatically extracts contact info from forms. But sometimes I know better. I might have out-of-band knowledge of someone's info that I'd like to associate with a visitor ID. Having done so, I'd usually prefer SST to not overwirte it with form data.
5 votes -
Integration with Highrise
I've started using Highrise for CRM and it's da bomb. I'd love to link SST leads with contacts in Highrise. Other cool things might be flagging whether there is a deal associated with that contact so that it's easy to find such users.
5 votes -
Exclusion lists
It would be nice to easily filter out ourselves from SST data. Maybe an action on the Visitors page that adds the visitor ID to an exclusion list such that those visitors are excluded from all displays and metrics.
3 votes -
Track multiple sites?
I would like to track multiple sites e.g. subdomains such as
www.mysite.com
blog.mysite.comand also if possible completely separate domains such as
my-microsite.com3 votes -
Add support for AdWords campaigns
Drill into specific adwords campaigns instead of just saying "came from adwords."
3 votes -
Option to convert an automatic campaign into a manual campaign
The generation of automatic campaigns is cool. But since they're read-only it would be nice to have the option to convert one into a manual campaign. Then, it could be generalized and assigned a better name & description.
2 votes -
Include # of unique days in visit summary
On Visitors page I'd like to see
X hits on Y pages over Z daysthe Z days part is the number of unique days (don't get hung up about midnight and timezones) not the duration between first and last visit.
This is useful because repeated visits acrss multiple days implies greater interest.
2 votes -
Deferred loading of tracking script
Doing a document.write() of a script tag causes many browsers to block the "load" event until your script is loaded and parsed -- can you add a more performant option?
2 votes -
Funnel tracking through download, installation and trial
I'm sure this is already in your plan, and it seems that much of the enabling infrastructure is already in place, but if only for completeness, I'm hoping that I'll eventually be able to use SST to track funnel stages including:
Downloading (download started)
Downloaded (download completed)
Installing (installer started)
Installed (installation complete)
Trial Started (application ran first time)
Trial Active (application run multiple times on multiple days)
Trial Expired (this trigged by timer rather than explicit event)These are in addition to the other pre-download and post-trial funnel stages.
Within each stage I'm interested in how long prospects have… more
1 vote -
Integration with Salesforce
Pull info from Salesforce to inform visitor data and quality
1 vote -
1 vote